Terms & Conditions

Terms & Conditions

Renter agrees to lease from DesignProps the items listed under the "Confirm Order" Page, and will keep the leased property at the delivery address. This rental agreement is entered between Renter and DesignProps. This is a lease of personal property, and not a conditional sales contract, or installment sales contract. In consideration of the mutual terms and conditional contained in this rental agreement, which are expressly incorporated, DesignProps and Renter agree:


DesignProps holds props to the highest standard, and strive to keep them in excellent condition and to accurately depict them in the online catalog. However, all items are rented as is.


All rentals are final. Any cancellation after a rental has been confirmed, will be refunded the shipping costs only.


Upon rental, the renter is responsible for any damage to items beyond the original condition it was released in. If a prop is damaged or broken, DesignProps will assess the damage and invoice upon appraisal. Damages may be invoiced as a repair, cleaning fee, or complete replacement (total retail value). All damage and replacement fees must be paid within 15 business days.


DesignProps will provide a one (1) hour window of arrival, as per the customer's request upon checkout. All services scheduled ofter hours (Monday-Friday 9am-5pm) will incur an additional transportation fee of $50.00. This fee is in addition to stated shipping costs. Please note that there is an additional $50 fee for every hour the DesignProps delivery team is waiting at renter's location due to no response from renter.

DesignProps shall deliver the property to the address specified and on the mutually agreed date confirmed via electronic communications or phone call. The renter grants DesignProps permission to enter the premises where the rented props is stored or used at all reasonable times to locate and inspect the state of and condition of the rented prop, and for the purposes of delivering and picking up the prop. DesignProps shall have no liability for damages resulting from any delay in delivery or pick up of the prop. 

Upon delivery, Renter (or authorized representative) and DesignProps (or authorized representative) must authorize and sign DesignProps Bill of Lading with Terms & Conditions.

If Renter opts for "Self Pick Up" shipping option, Renter is authorized to unwrap, inspect, and sign off on products upon pick up. Upon return, DesignProps (or authorized representative) is authorized to inspect and sign off.

The renter shall not remove the equipment from the address of the renter or the location shown herein as the place of use of the equipment without prior written approval of the owner. The renter shall inform the owner upon demand of the exact location of the equipment while it is in the renter’s possession.


No allowance will be made for any rented equipment or portion thereof which is claimed not to have been used. Acceptance of returned equipment by owner does not constitute a waiver of any of the rights owner has under the rental agreement. 


Renter hereby grant DesignProps permission to enter their designated delivery location for purposes of delivering, inspecting and picking up the leased property. Renter authorizes and requests any family members, agents, employees, landlord and building management to fully cooperate with DesignProps in making the leased property available for inspection or pickup in their absence. Renter agrees to hold such persons harmless for any action resulting from such entry.


Renter can place an item on hold for 72 hours for 10% of the rental fee. This hold fee is not refundable. Renter must cancel or confirm order within 72 hours of placing it on hold. Failure to confirm will result in automatic cancellation of the order. 


Renter shall comply with and conform to all Federal, State and Municipal and other laws, ordinances and regulations in any way relating to the possession, use or maintenance of the rental property.


These terms and conditions are accepted by the renter upon checkout.