Shipping & Logistics

Shipping & Logistics

DELIVERY & PICKUP 
Enjoy our services, hassle free. Once your order is submitted, the DesignProps team will take care of the rest. Your props will be delivered to your preferred location on the specified date during your 1 hour time window. Each prop will be carefully unwrapped for you.

Once your pick up date arrives, our team will arrive to package up and box the prop.

There is also an option for you to pick up and drop off directly from the DesignProps warehouse.

As of now, DesignProps delivers to New York City at a fixed rate. Please note that there is an extra charge of $50 each way for any delivery before 9am EST, after 5pm EST, or on weekends.

Please note that there is an additional $50 fee for every hour our delivery team is waiting at your location due to no response from point of contact.

For deliveries outside of New York, please call 646-866-PROP.


TRACKING YOUR ORDER

Once your order is received, you will receive a confirmation e-mail. Customers who have registered with our site can simply log in and click on an order number to obtain instant details.


SHIPPING RATES

1. Small | Includes 1 van with one carrier and dolly

$275 each way


2. Medium | Includes 1 truck with two carriers

$375 each way


3. Large | Includes 1 truck and three carriers

$475 each way